TrustViewer is a versatile and lightweight application designed for quick remote access, file sharing, and video calls. It stands out for its ease of use, requiring no installation or registration, and can run even with minimal user rights. This makes it an ideal solution for operational support over the Internet, allowing users to connect to a remote computer simply by downloading and running the application, then sharing a session ID.
The software is built with security in mind, utilizing cryptographic protocols like SSL/TLS, RSA, AES, and MD5 to ensure secure connections. It also offers advanced features for corporate environments, including support for a specialized proxy server called TrustServer for Windows and Linux, and integration with Active Directory for managing users and devices.
In This Post
The Winning Edge
Quick Start: Initiating a Remote Support Session
- Download and run the TrustViewer executable file on both the support and client computers. No installation is needed.
- On the client’s computer, select Grant access to this computer to generate a unique session ID.
- The client provides this session ID to the support person.
- On the support person’s computer, select Connect to a remote computer and enter the provided session ID to establish the connection.
Reason To Do This: This quick start guide enables immediate remote assistance without any prior setup, making TrustViewer highly efficient for spontaneous support needs. Its portable nature eliminates installation barriers, crucial for users with limited technical expertise or system permissions.
Configuring Inbound Internet Connections for Optimal Performance
- After running TrustViewer, click Menu and select Settings, then navigate to Connections.
- It is generally recommended to use the automatic detection mode for all available Internet addresses.
- For corporate networks, consider configuring a connection to a specialized proxy server like TrustServer for automatic external Internet address reception.
Reason To Do This: Properly configuring inbound connections ensures TrustViewer can establish direct point-to-point connections whenever possible, minimizing reliance on Internet servers and maximizing connection speed and security. This is vital for maintaining high-quality remote sessions.
Setting Up TrustServer for Corporate Network Control
- Download and install the free specialized proxy server TrustServer on a Windows or Linux server within your corporate network.
- Configure TrustServer in either HTTPS-proxy mode for public Internet servers or SOCKS5-proxy mode for local servers.
- For automatic client connection to a public Internet server, configure TrustServer in cascade server mode on your local server.
- In client applications, the server address can be explicitly specified under Settings > Connections > Additional > TrustServer tab, by unchecking Automatically detect server and entering the address and port.
Reason To Do This: Deploying TrustServer provides 100% independence and control over remote access traffic within corporate networks, including private networks without Internet access. It enhances security, enables centralized management, and supports advanced features like Active Directory integration, crucial for enterprise environments.
Download TrustViewer
File size: 2.49 MB
OS support: Windows, Linux
Windows
Download TrustServer for Windows (Portable)
Download TrustViewer for Windows 32/64 bit – x64
Download TrustServer Pro for Windows
Linux
Important Features
- Instant Remote Access: TrustViewer enables quick and easy remote access to desktops, facilitating support and collaboration without complex setup.
- File Sharing and Transfer: Users can seamlessly share and transfer files between connected computers, making it convenient for exchanging documents or support files during a session.
- Video and Voice Calls: Beyond screen sharing, the application supports integrated video and voice calls, allowing for comprehensive communication during remote sessions.
- No Installation or Registration: The core TrustViewer client is portable and does not require installation or user registration, allowing for immediate use even with minimal user rights.
- Automatic Updates: The application automatically updates to the latest version, ensuring users always have access to the most current features and security enhancements.
- Firewall and Proxy Bypass: TrustViewer is designed to work without requiring manual firewall or proxy settings, automatically handling connections through HTTP/HTTPS protocols.
- Secure Connections: Connections are secured using robust cryptographic protocols such as SSL/TLS, RSA, AES, and MD5, with all updates protected by digital signatures.
- TrustServer Support: A free, specialized TrustServer proxy is available for Windows and Linux, enabling client applications in corporate networks to accept incoming Internet connections and offering greater control over traffic.
- Active Directory Integration: For advanced corporate use, TrustViewerPro and TrustServer offer integration with Active Directory, facilitating device and user distribution based on LDAP groups and SSO with Kerberos support.
Hardware Requirements
Minimum
- OS: Windows XP, Vista, 7, 8, 8.1, 10 (32-bit, 64-bit); GNU/Linux 64-bit (for TrustViewerPro client and TrustServer)
Technical Specifications
| Software Name | TrustViewer |
|---|---|
| Version | 2.15.1 Build 6176 |
| License | Freemium |
| File Size | 2.49 MB |
| OS Support | Windows, Linux |
| Language | English, Greek, Italian, German, French, Czech, Russian, Slovenian, Polish, Traditional Chinese (multi-language) |
| Developer | TrustViewer |
| Homepage | http://trustviewer.com |
| Changelogurl | https://pro.trustviewer.com/en#changelog |
| Last Updated | April 7, 2025 |
How to Install
Installation Steps
- Click the download button above to get the installer for your operating system.
- Locate the downloaded file (e.g., TrustViewer.exe) and double-click to run the application. No formal installation is required for the client.
- To initiate a session, select Grant access to this computer or Connect to a remote computer and follow the on-screen instructions, typically involving sharing a session ID.
Compatibility: Compatible with Windows XP and later versions. For advanced features like TrustServer, Linux is also supported.
Troubleshooting
- Issue: Connection fails → Solution: Ensure both parties have an active internet connection and that firewalls are not blocking the application (TrustViewer usually bypasses this automatically, but manual checks might be needed in strict network environments).
- Issue: Limited functionality in portable mode → Solution: While TrustViewer is portable, installing it (via the Install TrustViewer on this computer option) can unlock features like a contact list for continuous interaction.
Questions & Answers
Is TrustViewer free to use?
Yes, TrustViewer is completely free for both home and commercial use, requiring no registration and offering full functionality without limitations. An extended license, TrustViewerPro, is available for additional features like cloud contacts and permanent access to more devices, which operates on a freemium model.
Does TrustViewer require installation?
No, the primary TrustViewer client does not require installation. You can simply download and run the executable file to start using it immediately. This makes it highly portable and convenient for quick support sessions.
What operating systems does TrustViewer support?
TrustViewer supports a wide range of Windows operating systems, including Windows XP, Vista, 7, 8, 8.1, and 10. Additionally, its server component, TrustServer, and the beta version of TrustViewerPro client are available for Linux.
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